Key information

Teaching department:  UCL School of Management
Credit value:  15
Restrictions:  This module is only available to UCL MBA students. You must have first completed the Leading Organisations module.

This module considers the issues and problems of leading and managing teams in different cultures, in particular the “people problems” that invariably arise in international business relationships. Failure on the part of managers to appreciate and deal with the differences in attitudes, values and behaviour of those with whom they interact in international business transactions consistently has been shown to be a major source of difficulties. The module involves marrying theories and concepts from the broad fields of culture and international business, and applying them to problems typically confronted by leaders and managers involved in international business.

By the end of this module, you should be able to:

• conceptualise and examine team effectiveness (i.e., satisfying clients, improving as a performing unit, satisfying the needs of members)
• diagnose productive group processes (i.e., effort, strategy, use of knowledge, talents and skills)
• identify and utilise the conditions that promote team effectiveness (i.e., real teams, compelling direction, enabling structure, supportive context, effective coaching)
• understand the role of timing in putting these conditions in place (i.e., what to do before the team begins work, at launch, at the midpoint, at endings)
• discuss and debate module topics with leaders from other cultures and industries.

Methods of assessment:

Mark scheme:  Letter grades

Module leader:  Colin Fisher

Who to contact for more information:  admissions@onlinelearning.ucl.ac.uk